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OVERVIEW

We offer 2 different types of web hosting: Classic and Avant-garde.

Classic - fully loaded plans with optimal blends of components and all aspects well balanced. Prompt support, loads of features, and disk space sufficient for most web sites. Unmetered transfer grants you a privilege not to worry about overages.
Avant-garde - even less expensive, but with much more disk space. You know that email messages are stored on a server until your mail program downloads them, and their size is counted in the size of disk space you are occupying. Maybe your website is only a couple of megs, but a few email users can easily fill your allotted 50 MB, unless you limit them appropriately. This is one of the reasons why one may consider Avant-garde plans. Another possible reason is the password-protected offsite data storage - examples are a) backup using FTP-enabled backup software; b)  data synchronizing between computers at different locations, without setting up rather complicated remote computer-to-computer connection; c) instead of carrying an expensive notebook everywhere, store your data at an FTP-site easily available from any Internet-enabled location; d) information shared between members of a team working from different locations, for instance computer technicians working at customer's sites could access the company's customer database, drivers collection, etc. and post their logs right from customer sites, without any VPN, terminal software, etc. To reduce cost, only email tech support is offered for Avant-garde plans, with a response time within 1 day (usually within a few hours). To reduce cost, a PayPal subscription is offered as a method more cost-effective than credit-card processing via a merchant account.

Recapping the difference between Classic and Avant-garde plans:
Classic plans have 24/7 live telephone tech support. Even if phone support is not reachable, the 24/7 support via an online form has a typical response time of just a few hours. Tech support of Avant-garde plans responds within 1 day (although often within a few hours). So if you are looking for a web site for business use, we would suggest Classic plans, unless you are in need of extra space. But if your web site is not mission-critical, then you should probably consider Avant-garde and forget forever about the "mailbox is full" error. And if you want offsite data storage, the choice is obvious - Avant-garde.

Please note: these two sets of plans reside on different servers with different operating systems, different accompanying software and payment systems, and maintained by separate teams. For this reason, these two sets of plans are not interchangeable and should be considered as separate services. If you decide to switch from a Classic plan to Avant-garde or back, then you will have to cancel one service and order another one, and move your web site content.

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Hosting Plans Features and Prices:
U.S. prices are highlighted by green, Canadian prices are highlighted by red.
Category Classic Avant-garde
Plan Name LifeTime Basic Advanced Premium Hummingbird Workhorse Colossal Backup *
  Paid annually Paid bi-monthly
Monthly Fee, USD No monthly fee. One-time
$129.95
$4.95 $9.95 $19.95 $7.5 $14 $27 $27
Monthly Fee, CAD n/a n/a n/a n/a $11 $21 $40 $40
Setup Fee, USD $19.95 $19.95 $19.95 $19.95 $0 or $10 * $0 or $10 * $0 or $15 * $0 or $15 *
Setup Fee, CAD n/a n/a n/a n/a $0 or $15 * $0 or $15 * $0 or $22.5 * $0 or $22.5 *
Disk Space 50 mb 50 mb 150 mb 300 mb 128 mb 384 mb 1000 mb 2000 mb
Monthly Transfer Unmeterd (unlimited within server's capacity) 3 GB 9 GB 27 GB 20 GB
Email accounts - POP3 and web-accessable 10 10 100 Unlimited 8 Unlimited Unlimited Unlimited
Forwarding,  Aliases,  Autoresponders, Mailing Lists 10 of each 10 of each 100 of each Unlimited 8 of each Unlimited Unlimited Unlimited
Email Catch-All included included included included included included included included
Email Blockers         Unlimited Unlimited Unlimited Unlimited
Other email features         Ability to Modify an MX Entry
Spam Filtering
Multiple Domains

Unlimited.
Add a domain name pointing to the same website - FREE,
activate email accounts for this new domain name - one-time $10.00
Add a domain name to subfolder creating a separate website - $15/year
activate email accounts for this new domain name - FREE
Redirecting a domain name to another URL - $5/year

8 parked domains and
8 addon domains - FREE
Redirecting a domain name to another URL - FREE

Unlimited. FREE.
Add a domain name pointing to the same website (Parked Domain) - FREE
Add a domain name to subfolder creating a separate website (Addon Domain) - FREE
Redirecting a domain name to another URL - FREE

Sub Domains Unlimited Unlimited Unlimited Unlimited 8 Unlimited Unlimited Unlimited
Static IP included included included included included included included included
Control Panel included included included included cPanel 6 cPanel 6 cPanel 6 cPanel 6
HTTP Stats included included included included included included included included
FTP Stats         included included included included
Raw Logs X X included included included included included included
Customizable Error Page X X X included included included included included
Password Protect Directories included included included included included included included included
FTP Access 5 accounts 5 accounts 10 accounts 15 accounts 8 accounts Unlimited Unlimited Unlimited
FrontPage Extensions included included included included included included included included
Shopping Cart included included included included included
(no support)
included
(no support)
included
(no support)
included
(no support)
Site Builder Wizard included included included included X X X X
Ecommerce Builder Wizard included included included included X X X X
ASP.NET X X included included        
Install your own COM / DLL Components X X X included        
MySQL database 50 mb 50 mb 150 mb 300 mb 8 databases Unlimited Unlimited Unlimited
MSSQL 2000
$50/100MB/year
$50/100MB/year
150 mb 300 mb        
Other Features

Included:
DNS Entry Add/Del, ODBC/DSN - unlimited, CGI-BIN, PHP Scripts, PERL Scripts, Active Server Pages, SSI, MS Access, Daily backup.
Pre-Installed Components: Cdonts, Aspemail, SA Fileup, ASPUpload, JMail, Msado 2.7, MSXML 4.0.
Supported:
Visual Interdev, Everyone.net/Bigmailbox.com, SSL Encryption, Shockwave/Flash, WebCam Support.

CGI-BIN, PHP, SSI
Ability to Edit Mime Types, Ability to Edit Apache Handlers
SSH access (on request), Manage GPG Keys
Cron Jobs
Pre-Installed CGI Scripts
Network Tools
DNS Lookup Traceroute
phpMyAdmin Access
Anonymous FTP Control

Search Engine Submit Tool included included
Platform IIS 5.0 with Windows 2000 Advance Server Red Hat Linux 8.0 with Apache Web Server
Telephone Tech Support 24/7 24/7 24/7 24/7 X X X X
Email Tech Support included included included included included included included included
Money Back Guarantee 30 days 30 days 30 days 30 days 15 days 15 days 15 days 15 days
Restrictions Not allowed:
IRC bots, CGI scripts running from their domain used on other domains, or CGI scripts that use a disproportionate amount of system resources.
Sites containing adult material or links to adult material must be approved by us.
Not allowed:
IRC or IRC bots
Porno
  Order Classic plans at www.WonderHosting.com Order Order Order Order


* Backup plan does not include any backup software. An example of FTP-enabled backup software is Leo Backup. With this software, your data transmission is totally safe. Using SFTP and FTP SSL/TLS protocols, Leo Backup protects your data by encrypting files and passwords before transmission.
 

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PAYMENT SCHEDULES

Classic plans: The hosting fee is paid annually, but it is not an annual contract: if you ever wish to terminate your hosting, the unused months of hosting fees will be refunded. One-time setup fees (such as account setup, e-Commerce Builder Wizard setup, setup of domain pointing to a subfolder) are not refundable. An upgrade of a plan is free, i.e. no setup fee for an upgrade.

Avant-garde plans: Payments are done via PayPal subscription. When you subscribe, you have a 15-day trial period. No money is collected at the time of opening a subscription; if you cancel your subscription within the trial period - then you paid nothing and there is nothing to refund. After 16 days of subscription, your PayPal account is charged for 1) setup of an account,  2) the 1st month of hosting. On the 32nd day of a subscription, your PayPal account is charged for the next 2 months of hosting, and this charge reoccurs every 2 months. Once a payment is made, it will not be returned. If you cancelled a subscription on the 33rd day, right after the first 2-month payment occurred, the unused 2 months are not refundable, sorry. This policy allows us to delegate all the payment work to PayPal and to save on accountants. The only one refund exception is the refund for referrals.

Switching to another Avant-garde plan: you can modify your PayPal subscription at the Signup page (Originally, PayPal did not provide any means of modifying a subscription - to change a subscription, a customer had to cancel one subscription and open a new one. 15 Oct 2002 we asked PayPal to develop some instrument for switching subscriptions without cancellation - reference  FeatureSuggestions:Enhancements:I:P:N:O: (KMM23037282V73764L0KM), and in December they did.) You can modify the currency of your subscription (currently we accept only Canadian and U.S. dollars) and terms of repeating payment. Unfortunately, there is no way to automatically modify a first payment, which combines the setup fee and the fee for the 1st month of hosting. Please contact our Customer Service if you really need to change your subscription during the 1st month.
Please note: To cancel a scheduled payment, PayPal requires the cancellation to be made at least 1 day before a payment date.

You can also pay by cheque. Please refer to the Signup page for details.

 

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AVANT-GARDE PLANS SETUP FEE REFUND FOR REFERRALS

The setup fee is refunded if all of the following conditions are met within 3 months after subscribing to an Avant-garde plan:

1) Your domain is registered at or transferred to http://www.WonderNames.com or http://www.WonderNames.ca. If the TLD of your domain is not supported by WonderNames (for example www.yourdomain.au or www.yourdomain.ua), or you host a site without a domain name, then this condition is considered met.
2) You referred a new
Avant-garde plan customer and that customer paid for at least 3 months. To refer a customer, please email your ID (username or domain name) and some of the referral's ID (name, or email address, or domain name, etc.) to refer@wonder-hosting.com. Alternatively, 3 or more subscribers can refer each other - we call this a self-referring group. In this case, a) each subscriber must email to refer@wonder-hosting.com a list of all other members of his self-referring group within 7 days after subscribing, b) the refund will be made when each member of the group has paid for at least 3 months.

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A FEW WORDS ABOUT UNLIMITED

Everyone knows there are no such things as FREE and UNLIMITED. Regarding FREE, please refer to Catches and Tricks. In this paragraph, we will talk about UNLIMITED.

Many web hosting companies advertise unlimited disk space, bandwidth, domains. And you may find that unlimited accounts are often not the most expensive. Obviously, if one had an account with unlimited disk space, bandwidth, and domains quantity, he might host not only his own website, but also sites for his friends, relatives, colleagues, for an entire town and for anyone who wants. No web hosting company could afford these kinds of things. Therefore, there is always some limit. The simplest limit is just a price per domain. If you are looking for an account where on a website you can store everything you need, and you can use any web application you need – any streaming media, chat, etc, and neither disk space nor transfer are restricted – you can find this kind of an account for $50-$100 per month for one web site. This is close to the price of dedicated hosting (which, by the way, never comes unlimited: disk space is obviously limited by the size of its hard drive – 40 GB or so, and included monthly transfer is always specified). If we are talking about inexpensive web hosting with a price range under $10 per month, then UNLIMITED often means "unlimited, as long as you don't use too much", or perhaps "unlimited, but you have to pay for it". Almost always there are some restrictions on allowable content, CGI access, or CPU usage. Let’s clarify what we limit.

Classic plans offer reasonably limited disk space, therefore there is just no room for unintentional resource overuse or hosting of an unreasonable amount of web sites. So the disk space is the only restriction. The commonly allowed 2 GB or 1 GB of transfer with this type of an account is more than sufficient for most websites, but unmetered transfer makes life a little bit easier – a customer does not need to watch his transfer or to ever pay for transfer overages. Unlimited domains and email accounts in Avant-garde plans: disk space and monthly transfer are your limits (Due to limitations of cPanel software, we can specify only limited number of domains and mailboxes per account. Currently, we put 10,000 domains and mailboxes per account instead of unlimited. But this number will be increased to whatever you need as soon as you create 9,000 domains or mailboxes).

In 2002, we offered an account with unlimited disk space for a price less than our Colossal or Backup accounts, but with restricted content: website only, no off-site storage, no picture galleries or downloads, etc. Actually, very seldomly does one indeed need unlimited disk space for a website. A typical web page is just a few MB big. A 500 MB website would have 50,000 pages 10 KB each. Can you imagine such a website? If a 500 MB website is an online store, and a picture with a description of each item is 50 KB (usually much less), then this store can accommodate 10,000 items. Well, shops of such scale usually use highly specialized e-commerce hosting like MediaVue’s Ecommerce Shopping Carts. In the 4 months that we offered the Unlimited account, nobody ordered it. For this reason, we no longer offer it.

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CATCHES AND TRICKS

Many hosting providers ask much higher prices for much skinnier services. Almost all big ISPs have such prices. For example, Telus: a stand-alone hosting plan for $19.95 CAD per month includes 1 e-mail account with 10 aliases, 20 MB of webspace, and 1GB of web site throughput. Is their service much more reliable, easier to setup, better supported? Not necessarily. ISPs can offer high prices simply because many customers prefer to have a single provider for their Internet needs rather than to deal with two companies – an ISP and a web hosting provider.

On the other hand, some hosting companies advertise FREE services. If we are talking not about advertiser-paid sites with ad banners like Geocities or Tripod, but about regular bannerless hosting, then FREE is often not more than a word. For example (all examples were taken in January 2003), at FREESITESforall.com we see

FREE SITES for all:
            FREE WEB SITE
            FREE DOMAIN NAME
            FREE EMAIL ACCOUNTS
                    Details: Hosting $19.95/mo

Another example: FreeHostingWeb.com –
            No Monthly Fees - No Annual Fees - Free Domain Name
            Total Monthly Fee       $0.00
            Total Annual Fee         $0.00
But reading further, we find that the setup fee for 1st year is $49.95 including 1-year domain registration. Next year, a customer has to renew his domain through them if he wants a $0 monthly fee, and their domain renewal fee is $35.00 per domain/year. Is $35/year free?

There are a few more companies that advertise free or very cheap web hosting, but require registering a domain with them with a crazy registration fee.

It is often difficult to choose what company to host with. With the price of hard drives rapidly going down, disk space is not the biggest price contributor at all. So it is not unusual today to find a hosting plan offering unlimited space for under $10. But people’s skills and knowledge never become cheaper. Support is a price killer. All web hosting companies claim a %99.9 or at least a %99.8 up time, but it is nearly impossible to check how close these numbers are to reality, and how a company handles that %0.1 down time and other issues. Probably, the only way to find out is to try it. From this point of view, offering a trial period or a money back guarantee is important. If a hosting company charges annually and does not provide money-back, then trying it may be costly: if the fee is only $5 per month, you will have to say goodbye to your $60 plus setup fee if you are not satisfied with their job. A bit easier way to make a decision may be reading reviews. You can type “WebHostingCompanyName review” in a search engine and may find some reviews. The problem is: many review sites are operated by hosting companies, and many other review sites post paid reviews like regular ads. Probably, sites with clients’ testimonials like this deserve more attention than reviews. For the opinion of users of our services, please check the Testimonials page.

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