POP3 and SMTP
Q: How do I create POP3 Email Accounts?
A: Go to your Control Panel and click on the Email Admin icon.
Q: What is my POP3 and SMTP server?
A: This information is listed on the left hand side of your Control Panel page.
Q: How are my email application settings?
Q: Why am I not able to check email with MS Outlook?
A: Your login ID needs to be reconfigured. Make sure you set your Email Login ID to your FULL email address. For example, if you are checking e-mail for email@example.com, you must use firstname.lastname@example.org as your login ID.
Q: Why am I able to receive mail but cannot connect and send email with my SMTP server?
A: Your ISP does not allow you to use 3rd party SMTP server other than theirs. To fix this, call your ISP and ask for their SMTP server to use.
Back to FAQ